Building and Leading High Performance Teams

This course maps to capability:
COST Prices include GST and are subject to change
Corporate Member


This workshop provides a comprehensive overview of the strategies necessary to lead a team successfully and to maximise the performance of individual staff members. Participants will come away with strategies and practical tools to implement immediately in their workplaces. In this current climate where we are required to do more with less, knowing how to maximise your team and individual team member’s potential is critical to organisational survival. This interactive workshop is targeted at managers and leaders who want to create a successful, high functioning team and get the most out of their people. If you are a manager who needs to do more with less, then this workshop is for you.

 Course Content

  • what makes a high performance team? 
    - different views of high performance teams
    - critical factors for a high performance team – the non-negotiables
  • providing a framework for building a high performance team 
    - high performance culture
    - team dynamics
    - language of winning teams
    - attitudes of winning teams
  • the key principles of maintaining a high performance team 
    - motivation: Herzberg’s and Expectancy models of motivation
    - delegation: TLC Solution’s delegation model
    - feedback: TLC Feedback Conversation Framework + Performance GAP Analysis
    - goal setting: SMART goals and KPI’s   
  • reviewing and evaluating performance   
    - understanding different measures of performance
    - measuring team performance 
    - measuring individual performance   
    - what to measure and what not to measure

Course Outcomes

By the end of this course attendees should be able to:

  • personal insight around thinking styles and personal purpose
  • understanding of personal response to stress and one’s emotional intelligence
  • feel confident to be able to resolve conflict in a group setting and develop a high level of trust and loyalty

Benefits to your organisation

  • clearly understand the group's shared purpose and make the link between personal purpose and group purpose
  • increased awareness of task oriented differences within the team and an understanding of how to maximise the benefits of the improved capability to resolve conflict and issues within your team
  • an increased capacity to work together and be a high performing team

Benefits to you

  • increased individual self-awareness – task-oriented approaches, values and preferred behaviours
  • explore what makes a high performing team
  • work through the stages of team effectiveness model